At Pound Bizness, we value your satisfaction. If you’re not completely happy with your order, email info@poundbizness.com with your order number, and we’ll gladly offer a replacement or store credit.

Please note, we do not offer refunds and are not responsible for:

- Incorrect shipping addresses provided at checkout

- Orders marked as delivered but not received

- Packages returned to the sender

- Delays or damages caused by UPS or USPS

Shipping fees are non-refundable. For shipping issues, please file a claim directly with the carrier:

- UPS Claims

- USPS Claims

Thank you for supporting Pound Bizness!